Updated 3/25/2020 at 1:45 p.m.
Like you, we at Woodmoor Veterinary Hospital & Pet Lodge are keeping a close eye on the developing situation with COVID-19 (commonly known as coronavirus). Many of the recommended practices to help slow/prevent the spread of coronavirus are the very same protocols that we practice each and every day here, so there has been minimal change in our protocols. Our staff washes their hands frequently, and we urge you to do the same. We thoroughly clean each exam room between every appointment, including the “high touch” areas such as doorknobs. We have always had hand sanitizer available to both staff and clients, and will continue to do so.
We are open and performing all services as normal. We are, however, making one major change. Until further notice we will be using our front door services only. Call us when you arrive in the parking lot. A doctor or technician will speak with you over the phone to gather the necessary information. After the call, a technician will be right out to bring your pet inside. The doctor will perform an exam and call to go over findings and any recommendations. After performing any services agreed to in this conversation, a technician will bring your pet right back to your car when he/she is ready to go. If your pet is ill and requires a longer stay with us, feel free to run errands or go home and return for pickup at a previously agreed upon time. This service will be offered to you at no additional charge while this outbreak is still of major concern.
As an additional precaution, we do ask that if you or someone in your household has a fever and/or cough that you reschedule any non-emergent appointments for a later date to protect other clients and our veterinary team. If you or anyone in your household has a fever and/or cough and your pet has a life threatening emergency, please give us a call on your way in to inform our team so that we may take the necessary precautions prior to your arrival, allowing us to immediately begin treating your pet.
Finally, we want to make sure that our clients are all informed on the virus itself. It is important to note that at this time, no link between pets and the virus has been found. Pets have not been shown to be infected by COVID-19, nor have they been shown to be asymptomatic carriers of the virus. For more information on COVID-19 (coronavirus) please follow the link below for the most up to date information released by the American Veterinary Medical Association (AVMA).
https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19
Thank you in advance for your cooperation with these changing policies. Our hearts are with those who are being directly affected by this outbreak.
Due to reduction in staff, we are closing our boarding services effective Monday, March 30 and continuing throughout the COVID-19 stay at home order. Any pet who is currently boarding with us is welcome to complete the remainder of their scheduled stay, however we are no longer allowing new appointments to be made. We appreciate your understanding as we weather this storm together.
Like you, we at Woodmoor Veterinary Hospital & Pet Lodge are keeping a close eye on the developing situation with COVID-19 (commonly known as coronavirus). Many of the recommended practices to help slow/prevent the spread of coronavirus are the very same protocols that we practice each and every day here, so there has been minimal change in our protocols. Our staff washes their hands frequently, and we urge you to do the same. We thoroughly clean each exam room between every appointment, including the “high touch” areas such as doorknobs. We have always had hand sanitizer available to both staff and clients, and will continue to do so.
We are open and performing all services as normal. We are, however, making one major change. Until further notice we will be using our front door services only. Call us when you arrive in the parking lot. A doctor or technician will speak with you over the phone to gather the necessary information. After the call, a technician will be right out to bring your pet inside. The doctor will perform an exam and call to go over findings and any recommendations. After performing any services agreed to in this conversation, a technician will bring your pet right back to your car when he/she is ready to go. If your pet is ill and requires a longer stay with us, feel free to run errands or go home and return for pickup at a previously agreed upon time. This service will be offered to you at no additional charge while this outbreak is still of major concern.
As an additional precaution, we do ask that if you or someone in your household has a fever and/or cough that you reschedule any non-emergent appointments for a later date to protect other clients and our veterinary team. If you or anyone in your household has a fever and/or cough and your pet has a life threatening emergency, please give us a call on your way in to inform our team so that we may take the necessary precautions prior to your arrival, allowing us to immediately begin treating your pet.
Finally, we want to make sure that our clients are all informed on the virus itself. It is important to note that at this time, no link between pets and the virus has been found. Pets have not been shown to be infected by COVID-19, nor have they been shown to be asymptomatic carriers of the virus. For more information on COVID-19 (coronavirus) please follow the link below for the most up to date information released by the American Veterinary Medical Association (AVMA).
https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19
Thank you in advance for your cooperation with these changing policies. Our hearts are with those who are being directly affected by this outbreak.
Due to reduction in staff, we are closing our boarding services effective Monday, March 30 and continuing throughout the COVID-19 stay at home order. Any pet who is currently boarding with us is welcome to complete the remainder of their scheduled stay, however we are no longer allowing new appointments to be made. We appreciate your understanding as we weather this storm together.
